The Oakloft, Topsham: 01392 877321
Cert Win Ltd T/A The Oak Loft : are committed to protecting your privacy.
Please note, this policy applies to Cert Win Ltd only. Please read through this policy carefully so that you know how and why we collect information about you, how you can contact us to access, rectify or object to your data being processed and what procedures we have in place to keep your personal data safe. By visiting our Website ( www.theoakloft.co.uk) you are accepting and consenting to the practices described in the policy.
Your privacy is important to us, therefore any information you give is confidential and will only be used to process your order and give you the best possible service.
The information we collect allows us to provide you with the most relevant offers such as money-off vouchers and rewards, for items you buy from us and for things you might be interested in buying in the future. We can also draw your attention to special offers linked to where you live, or promotions in stores near you by sending you relevant news, product information, special offers and details of events and competitions.
However, we’ll only do so when you tell us you’re happy to receive this information in accordance with your consent.
1) Information you give us. This is information that you share with us in a variety of ways.
a) This could be through our Website (placing an order, searching for a product, signing up for offers and news, submitting customer reviews, entering a competition or prize draw or creating or updating your account) or by corresponding with us by phone, email, social media or otherwise. This information may include personal details such as your name, email address, postal address and telephone number, personal description, photograph, your relevant passwords and preferred user names, contact details, account details, financial and credit card information, your preferences, interests and details of any complaints you may have and any other information provided by you.
b) Details of goods and services purchased. This is detailed information about what goods you have purchased whilst using our Website and the fulfilment of your orders, for example the time and date of purchase, the goods you purchase from us, delivery addresses you use and if paying by debit or credit cards your card details and card expiry date to complete your payment.
c) Correspondence. If you contact us, we may keep a record of that correspondence or call.
2) Information we collect about you. When you visit our Website we will automatically collect information from you:-
a) Website visit details. This includes but is not limited to when and how you access our Website, products you searched or viewed, HTTP protocol elements, search terms, length of visits of pages, page interaction, device ID, HTTP cookies, traffic data, location data, weblogs and other communication data.
b) Technical information. We may collect your IP address, which is assigned to your computer when it’s connected to the Internet and operating system browser. We may collect other technical information such as your login information (where you set up an account with us), your browser type and version, time zone setting, browser plug in types and versions, and the operating systems you use.
We do not pass any information on to any other party.
We endeavour to keep your information up-to-date but if your personal details change, please let us know so we can update your details.
When you contact or correspond with us, we will keep your personal data private and securely stored until it is no longer required.
Our aim is to meet the terms of all UK national laws and requirements for your privacy as we’re fully committed to protecting your privacy for as long as you continue to use The Oak Loft and our website (www.theoakloft.co.uk).
This policy was last modified on 23/05/2018